1 hour ticket response
We are focused on delivering a rapid and accurate reply to every customer support ticket sent by a client. Our trained customer care staff representatives will examine your question and will think of the best option. We offer a 1–hour response time guarantee for all client support tickets. As a matter of fact, our average technical support ticket response time has proven to be 20 minutes.
A First–Class Technical Support Service
We’ve got a team of web hosting support technicians who are prepared to answer all your inquiries every time you need support. The vast majority of our customer service staff representatives have many years of experience in the cloud web hosting world, which suggests that you can constantly count on quick and comprehensive answers to your inquiries.
An Easy–to–Navigate Help Center
In the Hosting Control Panel you can find an easy–to–browse Help section where you can find quick suggestions on how to use our web hosting services. You can get the answers to your inquiries in the F.A.Q. library, find more hints in the web hosting account administration articles or watch our instructional video tutorials.