Phone Support in Cloud Web Hosting
All of our cloud web hosting plans come with telephone support fourteen hrs per day even on public holidays, therefore if you don't have an account yet, you can call us and find out more about our solutions or if we'll meet the system requirements for your sites. For your benefit, we have local phone lines in the United States, the United Kingdom and Australia, so that you are able to contact the phone number which is closer to you. If you are a current customer, we will help you promptly with all the general and billing issues as well as with various technical matters in order to save you time and efforts - we are aware of the fact that sometimes it is quicker to speak with a live person and get things done instantly. Of course, some issues cannot be managed over the phone, so in such a case you're able to take advantage of our ticketing system.
Phone Support in Semi-dedicated Hosting
Every time you need additional info about the Linux semi-dedicated packages that we provide, you will be able to call any of the three support lines we have around the world - in the United States of America, the United Kingdom and Australia. Thus, you are able to check in advance if our solutions are suitable for your web sites. If you're already our client and you own a semi-dedicated account, you will be able to get in touch with us over the phone for 14 hours daily about any kind of billing or general questions. For entirely technical troubles you will have to take advantage of our ticketing system so as to get in touch with our technical support as sometroubles just need more time to be resolved, still we can help you on the phone with various minor technical issues as well, saving you time and efforts.