A lot of people who start using their first web hosting account, or switch companies, normally have questions with respect to how specific operations are completed or chance upon complications when setting up various things, including e-mails, site settings, etc. This is the reason why, some web hosting providers have prepared documentation with standard questions and problems in order to help their customers get info quickly and easily. Consequently, the customer service technicians can devote more time to actual problems that particular clients may be encountering, since the solution for the minor things will be available on the World Wide Web and clients can easily resolve them without having to get in touch with the customer care team. Having detailed documentation is essential, particularly for new clients with zero experience, since the web hosting service involves an abundance of functions and many individuals can become confused about what action to take. A good knowledge base can both help you carry out the things that you want and acquaint yourself with how the hosting service functions as a whole.

Extensive Online Documentation in Cloud Web Hosting

If you get a cloud web hosting account from our company, you will obtain access to our in-depth online help documentation where you will see info on more or less everything associated with our hosting plans. The topics range from how to create an email address on your cell phone, to how to do different things using an .htaccess config file. The articles themselves are written in an easy-to-understand way and feature step-by-step guidelines on how to do a given task in your Hepsia Control Panel. You can also find information that’s not directly connected with Hepsia, for instance one that concerns web applications on your desktop computer. The whole collection of articles will be available in the Control Panel’s Help section, but the ones that are related to a certain Control Panel section can be accessed on the spot. Considering the fact that we’ve covered as many topics as possible, you’ll be able to become aware of de facto everything connected with your account.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers offer an extensive article archive where you can find any info that you may require about our hosting services or about the Hepsia hosting Control Panel that we are using. We have compiled it on the basis of the feedback that we’ve acquired from our customers over the years and, as a result, our articles cover specific problems that you could confront and offer the easiest way to repair them, for example receiving an HTTP 500 error message or being unable to send e-mails from your PC although you have the correct SMTP settings. The articles are available in every single section of the Control Panel and you can access them whenever you want. They can help you enlarge your knowledge not only about our services, but also about the web hosting service as a whole, as they include exhaustive guidelines and general information such as what cron jobs or file access permissions are.