Q: What does the website migration service entail? Will my site be secure?
A: If your present hosting provider can no longer measure up to the necessities of your site, or if you go through continuous downtime, or if you have to wait for hours for the customer service team to respond to you, it might be a good idea to switch your web hosting provider, i.e. to transfer all the files for your web sites along with your databases from your present provider to your future provider. At 6xCloud, we know that this can be hard and time–consuming. For this reason, we will do all that for you at no cost!Our knowledgeable technical team members will migrate your site content from your current web hosting provider to us. Our technicians have got plenty of experience migrating web sites and can take care of everything – from a standard WordPress blog or Joomla™–based website, to an extremely complex, custom–built app.
Q: Website migration seems like lots of work. How much time does it take?
A: We strive to carry out all website migrations as fast as possible. However, we do not have a fixed time frame for website migrations. There are different aspects that you need to take into consideration – the mere size of your site and the workload of our web site migration staff, etc. We constantly strive to carry out each migration within 48 hours. With smaller websites, our staff typically manages to finish in under 24 hours.
Q: Do you require anything from me before you start transferring my site?
A: We don’t gather any private data. We will need, though, the login info for your old hosting account along with the name of the website that you wish to transfer.
Q: The login details for my hosting account are delicate. How can I trust you?
Q: What about downtime? Will my web site be offline?
A: Your site will work exactly like it did before with your old web hosting provider. After we are done with the migration, your web site will be configured to work on our platform and we’ll ask you to preview it. If everything is working properly, all you will need to do is modify the NS resource records associated with your domain name. Your site will be migrated over to us without any downtime.
Q: Will my present web hosting provider find out that I’m leaving them?
A: No. We’ll never touch base with your web hosting provider about anything. They won’t be aware of the website migration either.
Q: Which hosting platforms do you support?
A: We can migrate your website from any hosting provider or any Linux–based web hosting platform provided that we can receive access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we are unable to migrate are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.